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Zero-Downtime Migration from Outlook to Google Workspace

Project type

Email Migration

Date

May 2025

Location

Remote

CLIENT CHALLENGE
The client was scaling their business, transitioning from a solopreneur to building a small team. They wanted a platform that offered stronger collaboration tools, simplified management, and room to grow. While using Microsoft 365 through GoDaddy, they faced higher costs, limited flexibility, and the risk of downtime during a platform switch. Their goals were:

- Migrate all historical emails without data loss
- Minimize or eliminate downtime
- Set up proper email authentication to prevent spam issues
- Save costs by avoiding overlap between services

OUR SOLUTION
We created a migration plan focused on uptime and data integrity. The key steps included:
1. DNS UPDATES - Pointed MX records to Google Workspace and configured DKIM.
2. SEAMLESS DATA MIGRATION - Used Google's migration tool to move all emails and calendars from Microsoft 365.
3. AUTHENTICATION COMPLIANCE - Verified SPF, DKIM, DMARC, to ensure secure, reliable email delivery.
4. COST OPTIMIZATION - Coordinated the cancellation of Microsoft 365 licenses once migration was confirmed, avoiding double billing.

RESULTS
- Zero downtime throughout migration
- 100% of historical email data successfully preserved
- Stronger email security and improved deliverability
- Cost savings from eliminating duplicate licenses
- A scalable, collaborative platform that supports the client's growing team

KEY SERVICES USED
- Microsoft 365 to Google Workspace Migration
- DNS and Authentication Setup (MX, SPF, DKIM, DMARC)
- Workspace Configuration and Integration

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